top of page

Support Worker

Bassetlaw, UK

Job Type

Full Time
(3 x 12 hour shifts, day and night, with the opportunity to pick up additional hours)


£22,209 to £25,974 pro rata

Closing Date


10 January 2024


Our Team

New Roots has a team of fun, passionate and creative people from a variety of backgrounds and lived experience e.g. students, ex-military, Social Workers, Youth Workers, care and support workers as well as business support staff. Our volunteer service broadens the diversity of the team and the range of skills, knowledge and experience we can draw upon.

Being able to work together, having a positive and problem-solving approach and a willing to ‘go the extra’ mile are essential elements of our team – providing quality, innovative and responsive services that make a real difference, are what keeps us moving and developing together. This means creating an environment where we are constantly learning, challenging each other and what we do.

About the Role

Wellbeing and Engagement Worker (Level 1)

Our Wellbeing and Engagement Workers provide support across the service and in particular to young people with the most complex needs. You will spend time building relationships with young people and, with the team, provide support that enhances their emotional wellbeing, builds confidence, resilience and self esteem.

You will promote young people's independence supporting them to progress through the levels of service - helping them develop relevant skills to sustain accommodation within the local community.

In addition, you will maintain the safety and security of young people, their accommodation and other bespoke services, providing a ‘first response’ in dealing with out of hours emergencies and concerns.

Support Workers (Levels 2 and 3)

Support Workers provide the same level of support as Engagement and Wellbeing Workers.

Additional responsibilities may including undertaking specific actions to help young people achieve outcomes within their support plan, or holding a small caseload acting as a key worker.

You may also take a lead on developing and delivering targeted work or activities e.g. wellbeing or supporting young people participation in decision making.

It is our ambition to provide training and support that will help you to progress and develop within the role and achieve the level you feel best suits your skills and career aspirations.

Key Responsibilities

No matter what their role, New Roots expects all staff to be able to:

  • Develop an in-depth understanding of the issues faced by children and young people affected by trauma, vulnerability and homelessness.

  • Work in a challenging and fast paced environment.

  • Demonstrate a positive, problem-solving, and a 'can do' approach.

  • Work flexibly and responsively to meet the needs of children, young people and families.

  • Work independently and as part of a team, contributing constructively to discussion, organisational learning and development.

  • Be professional at all times and representative of New Roots' values and mission.

  • Be resilient to cope with the effects of difficult, intense and distressing lived experiences of young people – seeking and providing support as necessary.

How to Apply

Thank you for your interest in New Roots and for taking the time to consider applying to work with us.

Please ensure you have fully downloaded the application pack. This should include:

Please complete the Application Form and return it by clicking 'Apply Now' or email it to by the closing date. Late applications may not be considered

If you have not heard from us within 2 weeks, then on this occasion your application has not been successful. Due to limited resources, we will only be providing feedback to candidates that have reached the interview stage of the recruitment process.

If you have any question, please do not hesitate in getting in touch, you can reach us through email: or by calling the office on 01909 501732.

bottom of page