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More info

New Roots supports our young people with a dedicated team of staff and volunteers, with the goal of moving on into appropriate independent accommodation. The help and housing available is based on support plans unique to each individual.


  • Help with moving in or moving on.

  • Understanding your rights and responsibilities as a tenant.

  • Finding furniture and white goods.

  • Setting up utility accounts, such as electricity and water.

  • Emotional support.

  • Claiming benefits.

  • Budgeting and debt management.

  • Resolving disputes.

  • Finding education, training or employment.

  • Referrals to other agencies and specialist services.


Our support is built on a relationship with named staff, who visit young people at home for 1-5 pre-arranged sessions per week, depending on need.

New Roots also offers a regular programme of group activities to support the development of self-confidence, the learning of new skills, and involvement in the local community. These include:

  • Drop-in support sessions.

  • Educational sessions.

  • Trips to local attractions.

  • Supported visits to local services.

  • Residentials.

  • Participation in local and national events and campaigns.


We have a range of properties available, from high support rooms and flats in staffed buildings to more independent houses and flats and houses spread across Bassetlaw.

Our staffed buildings offer 24h on-site support for our most vulnerable young people. En-suite rooms contain a double bed, storage cupboards and a personal fridge. The building has a shared kitchen and living room for use by all residents. Self-contained flats combine the availability of on-site support with a greater degree of independence. Each unit has its own bedroom, kitchen, bathroom and living area.

Community properties in Worksop, Retford and Harworth combine independent living with regular support visits from New Roots staff. While a small number are shared properties, most are occupied by one of our young people, as the final step towards independence. All have 1 or 2 bedrooms and may also include a garden.
Each of our properties contains a fridge, cooker, washing machine and bed. They will also be fitted with carpets and curtains, ready for a young person’s arrival. 

Depending on individual circumstances, New Roots staff will support young people to make an application for Housing Benefit. Many of our service users are eligible for full Housing Benefit, in which case you will only be required to pay for your utilities, or a contribution towards those in our shared properties.

How to Apply

New Roots is a service commissioned by Nottinghamshire County Council to provide supported accommodation to vulnerable young people who have no safe place to live. We welcome referrals from all sectors of our community.

Young people are eligible for our services if they are between the age of 16 – 25. Referrals for young people under the age of 18 are seen as a priority, along with looked after children, care leavers and those at risk of harm.

All our referrals come to us via Nottinghamshire Family Services, after the completion of an A1 Assessment. We can support any young person or professional who may be working with them to complete this assessment.


If you think we might be able to help, you can contact us below.

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